Refund policy

Refund Policy for SenisStores.com

At SenisStores, our primary goal is to ensure customer satisfaction with every purchase. To maintain transparency and provide clarity on our refund process, we have established the following policy. It is crucial to read and understand this policy carefully before making any purchase.

Refund Policy Details:

Item Category | Refund Eligibility | Conditions

All Products | No Returns or Refunds | Once an item is sold, it cannot be returned for a refund or exchange. Please consider your purchase carefully before completing the transaction.

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, we encourage you to contact us immediately. Kindly notify our customer service team at 9443050753 or via email at ravikkumar71@gmail.com within 2 days of receiving the product. To expedite the resolution process, provide comprehensive details along with clear images of the damaged or defective item.

Exceptions:

• Damaged or Defective Products: If the received item is damaged or defective, you are eligible for a refund or exchange within the specified timeframe.

• Shipping Errors: In case of discrepancies between the items shipped and your order, please notify us promptly for rectification.

Non-Returnable Items:

Certain circumstances restrict returns or exchanges, including, but not limited to:

• Products that have been used or opened
• Items lacking their original packaging
• Products damaged due to improper handling or misuse

Contact Us:

If you have any further queries or require assistance, do not hesitate to reach out to our customer service team at 9443050753 or via email at ravikkumar71@gmail.com. We are committed to addressing your concerns and providing the necessary guidance.

Please note that by completing a purchase on SenisStores.com, you acknowledge and agree to adhere to the terms stipulated in this refund policy.

This policy is effective as of [current date] and is subject to modification without prior notice. Any revisions will be updated on this page.